Compliance and accountability
MCFI is dedicated to delivering health care and social services that strictly conform to the highest standards of accountability for administration, clinical, business, marketing and financial management.
The agency's leadership is fully committed to the need to prevent and detect fraud, fiscal mismanagement and misappropriation of funds. MCFI has a formal corporate compliance program in place to ensure that all legal and regulatory requirements are met or exceeded. The compliance program emphasizes:
- Prevention of wrongdoing, whether intentional or unintentional;
- Immediate reporting and investigation of questionable activities and practices, with no consequences to the person reporting those activities and practices;
- Timely correction of any situation which puts consumers, funding sources or the organization at risk.
Periodic reviews of MCFI activities are conducted by experts outside of the organization to ensure ongoing conformance with sound and ethical practices in both service delivery and financial matters.
MCFI is an organization with strong values of responsibility and integrity. Our Code of Ethics contains general guidelines for providing services and conducting business with the highest standards of ethics. We are committed to an environment where open, honest communications are the expectation, not the exception.
Reporting and complaints
The agency's Compliance Officer, Margaret Fishbach, is the point-of-contact for complaints regarding ethics or allegations of wrongdoing. To reach Ms. Fishbach, call 414.290.7834. The Boards of Directors of MCFI and affiliates also adhere to a specific Code of Ethics for board members.
If you would prefer to file a confidential, anonymous report, you may do so by visiting EthicsPoint's Website or calling (855) 612-7055, TTY: (866) 294-9572 or (971) 249-0343. For more information regarding the types of reports that may be filed, please contact Margaret Fishbach at (414) 290-7834 or send us an email.