Milwaukee Center for Independence: Assisting individuals with special needs

Caregiving is a rewarding career.CBRF TRAINING PROGRAM

MCFI offers top-quality community-based residential facility (CBRF) certification training, as well as continuing education classes which are required by DHS 83 in order for individuals to maintain their CBRF certification.

Expert training for caregivers

MCFI provides top-quality community-based residential facility (CBRF) certification training. All of our trainers are certified by the State of Wisconsin to provide CBRF training. The curriculum taught for state-regulated trainings (Fire Safety, First Aid/Choking, Medication Administration and Standard Precautions) was developed by the University of Wisconsin-Oshkosh, Center for Career Development, and approved by the Wisconsin Department of Health Services Division of Quality Assurance, Bureau of Assisted Living.

We open our classes to anyone in the community who is interested in CBRF training, as well as employers who require quality training for their employees. Please scroll down for more information, or contact Kristen Nehring at (414) 937-2094 or send us an email.

After you have successfully completed the CBRF course, you will need to complete 15 hours of continuing education each year to maintain your certification. MCFI offers a variety of classes; interested students should contact Kristen Nehring for more information.


General information

MCFI CBRF training consists of nine classes, four of which are DHS 83 department regulated.  The other classes offered at MCFI are taught in compliance with DHS 83 regulations.  In order for an individual to work without any restrictions within a CBRF, they must successfully complete all nine classes.  These classes are:

  • Standard Precautions (department regulated)
  • Medication Management (department regulated)
  • First Aid (department regulated)
  • Fire Safety (department regulated)
  • Dietary
  • Resident Rights
  • Challenging Behaviors
  • Assessment and Individual Service Plan (ISP)
  • Client Specific

Students who successfully complete Fire Safety, First Aid/Choking, Medication Administration, and Standard Precautions classes will be added to the CBRF registry, in compliance with DHS 83.  Certificates of completion will be issued for all students who successfully complete all other trainings. 

If students do not complete all of the nine classes, they still may be eligible to work within a facility, however, their position may have restrictions depending on the missed class(es).  Ability to work is up to the employer and their specific policies.


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Registration Information

Contact Kristen Nehring at (414) 937-2094 or to request the registration form or download the form by clicking here. It is recommended that students register for all classes offered at MCFI as successful completion is required in order to receive the full certification.  If students have completed some classes in the past and can provide proof of class completion, retaking the class is not required.  If students wish to complete the program on a class by class basis versus registering for all classes at the same time that is allowed however students should track classes in order to ensure that they complete all classes.  MCFI does not require classes be taken in a specific order or a certain timeframe. 

Registration forms and class payment should be returned to Kristen Nehring at MCFI via:

  • Mail – Milwaukee Center for Independence, Attn: Kristen Nehring, 2020 W. Wells St. Milwaukee, WI 53233
  • Fax – Attn: Kristen Nehring (414) 937-2021
  • Email –
  • In person – Lock drop box available in MCFI’s front lobby (ask reception for location of box)

Once your registration form and payment is received, you will be sent a registration letter via mail or email as indicated on the registration form.  All classes are filled on a first-come basis.  Every attempt is made to get students registered for the first class date indicated on the registration form, however if that class is full, students will be registered for their second class date choice.

Registration forms should be returned to MCFI at least 48 hours prior to the start of the class. Enrollment in the classes is not guaranteed so it is recommended that the form is returned at the student’s earlier convenience.

Employer Registration

MCFI provides quality training for any employer needing CBRF training for employees. Since classes are offered on an individualized basis, employers have the flexibility to send employees to all classes, or only specific classes. The variety in the class schedule also allows for employers to send multiple employees to training throughout the month. MCFI recognizes that employers may have a larger or special request in order to accommodate their specific training needs. MCFI is willing to work with any employer in attempts to accommodate such requests. Please contact Kristen Nehring at (414) 937-2094 or send us an email to discuss these requests.

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Class locations

CBRF Training Classes are held at:

MCFI Main Campus, Harry  & Jeanette Weinberg Building, 2020 W. Wells St., Milwaukee, WI 53233. Get map.


Baker Road Campus, 6100 N. Baker Road, Glendale, WI 53209. Get map.

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Registration Form

To download  the registration form, click here or you may pick one up in person at the front reception desk at MCFI, 2020 W. Wells St., Milwaukee. Please complete the form, making sure to indicate the first and second choice of the class date that you want to attend.

A registration form and/or current class schedule can be sent to you either via mail, email or downloaded from our Website.

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Cost of CBRF Certification

All classes are priced individually. Fees include classroom supplies and CBRF registration fees in order to be added to the state CBRF registry (if applicable.)

  • Standard Precautions: $90 (fee included)
  • Medication Administration: $190 (fee included)
  • First Aid/Choking: $125 (fee included)
  • Fire Safety: $105 (fee incuded)
  • Dietary: $35
  • Resident Rights: $65
  • Challenging Behaviors: $65
  • Client Specific: $65
  • Assessment and ISP: $35

Total for all CBRF classes provided at MCFI: $775.00

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Payment accepted at MCFI

Acceptable payment methods are listed on the CBRF registration form:

  • Debit or credit card payments made on the registration form
  • Check or money order sent with the registration form

Please send full payment for all classes for which you are registering with your completed registration form. Forms received without payment will not be processed..

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Cancellation Policy


Students wishing to cancel their registration or re-schedule a class must do so within 48 hours of the registered class in order to receive a refund for that class. Refunds will not be given if less than a 48-hour notice is given. Any refunds may take four to six weeks to process.

MCFI reserves the right to cancel or reschedule any classes due to low registration. Students will be given at least a 24-hour notice and will be given the opportunity to reschedule.

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CBRF Courses Provided at MCFI

MCFI offers nine CBRF classes on a rotating basis. These classes are:

  • Medication Administration
  • Standard Precautions
  • First Aid/Choking
  • Fire Safety
  • Dietary
  • Resident Rights
  • Challenging Behaviors
  • Client Specific
  • Individual Service Plan (ISP)

Classes are offered sporadically throughout the month to allow students to attend classes that fit within their schedules. Additional courses are offered to employers on an indvidualized basis. For more information, contact Kristen Nehring at (414) 937-2094 or send us an email.


Standard Precautions*

  • Training must be completed in order to meet the training requirements per DHS 83.
  • Proper use of personal protective equipment needed to prevent the transmission of blood-borne pathogens and other communicable diseases.
  • Proper procedures for handling infectious materials.
  • Standards for handling food and laundry.

Medication Administration*

  • Any individual administering medication within a CBRF must complete this training in order to meet the requirements per DHS 83
  • Types of medications, medication terminology and methods of administration.
  • Legal and ethical issues involved with administering medication, as well as resident rights
  • Types of supervision

Fire Safety*

  • Training must be completed in order to meet the training requirements per DHS 83
  • DHS 83 guidelines and requirements
  • How to identify and respond to fire emergencies
  • Learn about fire (its properties, causes, etc.)
  • Evacuation procedures
  • Other emergencies also covered (tornados, hurricanes, flooding)

First Aid/Choking*

  • Training must be completed in order to meet the training requirements per DHS 83
  • Basic First Aid, including handling or how to handle bleeding episodes, seizures, cardiac and breathing emergencies, heat or cold overexposure, and soft tissue and joint injuries.
  • Choking maneuver


  • This training meets DHS 83 guidelines and requirements regarding food preparation and sanitation. Must be taken prior to preparing or serving food within a CBRF.
  • Information regarding general nutrition knowledge and special diets.
  • Proper sanitation techniques as well as preparation, safe handling and storage of food
  • Information regarding food borne illnesses and proper techniques for prevention.


Client Specific ($65)

  • Alzheimer's and dementia training
  • Physical changes associated with aging, as well as psychological effects of aging
  • Mental illness
  • Drug and alcohol addiction
  • Human growth and development

Challenging Behaviors ($65)

  • Effective goals and approaches to managing various client behaviors or escalating situations
  • Crisis intervention techniques
  • Suicide identification and prevention
  • Appropriate communication and conflict resolution
  • How to develop a prevention plan

Resident Rights ($65)

  • DHS 83 guidelines and requirements - listing of rights of residents in facility
  • Roles and responsibilities regarding resident rights (advocacy)
  • HIPAA and confidentiality
  • Grievance procedures

Assessment and Individual Service Plan/Needs ($35)

  • State regulations regarding assessmetn and various types of assessments
  • Assessment best practices and gathering information
  • Individual, family, and provider consideration throughout the assessment process
  • State regulations regarding IPSs and best practices
  • Protocol and documentation

TOTAL for all classes: $795.00

*State registration fees are included in course fees.

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CBRF Class Schedule

Download the CBRF Class Registration Form


  • Challenging Behaviors, 12:30 to 4:30 p.m. Nov. 9, $65 at MCFI Main Campus
  • Assessment and Individual Service Plan, 9 a.m. to noon Nov. 11, $35 at MCFI Main Campus
  • Resident Rights, 1 to 5 p.m. Nov. 11, $65 at MCFI Main Campus
  • Client Specific, 10 a.m. to 3 p.m. Nov. 12, $65 at MCFI Main Campus
  • Standard Precautions, 1 to 4 p.m. Nov. 16, $90 at MCFI Main Campus
  • Fire Safety, 10 a.m. to 3:30 p.m. Nov. 20, $105 at MCFI Main Campus
  • First Aid/Choking, 9 a.m. to 4 p.m. Nov. 23, $125 at MCFI Main Campus
  • Medication Management, 9 a.m. to 3:30 p.m. Nov. 24 and 9 a.m. to 3:30 p.m. Nov. 25, $190 at MCFI Main Campus




  • Standard Precautions, 9 a.m. to Noon, Dec. 7, $90 at Baker Road Campus
  • Dietary, 1 to 4 p.m. Dec. 7, $35 at Baker Road Campus
  • First Aid/Choking, 9 a.m. to 4 p.m., Dec. 8, $125 at Baker Road Campus
  • Resident Rights, 9 a.m. to 4 p.m. Dec. 9, $65 at Baker Road Campus
  • Medication Management, 9 a.m. to 3:30 p.m. Dec.10 and 9 a.m. to 3:30 p.m. Dec. 11, $190 at Baker Road Campus
  • Fire Safety, 9 a.m. to 4 p.m. Dec. 14, $105 at Baker Road Campus
  • Challenging Behaviors, 9 a.m. to 4 p.m. Dec. 15, $65 at Baker Road Campus
  • Client Specific, 9 a.m. to 4 p.m. Dec. 16, $65 at Baker Road Campus
  • Assessment and Individual Service PLan, 9 a.m. to 2 p.m. Dec. 17, $35 at Baker Road Campus

View a PDF file of the December CBRF Class Schedule brochure.

Download the CBRF Class Registration Form.


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Frequently Asked Questions (FAQ)

How do I start the registration process?

Contact Kristen Nehring at (414) 937-2094 or to request a registration form and schedule or download the form and schedule. Complete and return the form to Kristen Nehring:

  • Mail to: Milwaukee Center for Independence, Attn: Kristen Nehring, 2020 W. Wells St., Milwaukee, WI 53233
  • Fax: Attn: Kristen Nehring (414) 937-2021
  • Email:

How do I know what classes I am registered for?

Students are sent a registration letter via mail or email informing them of the classes for which they are registered. Additional registration information is also sent with the letter.

How far in advance should I register for the classes?

Classes are filled on a first-come, first-served basis. We recommend that students send in their registratin forms as soon as possible to reserve a spot in the desired class.

Is there a limit to the number of participants allowed in each class?

There is not a set limit as to the number of students in each class, however, the type of training and the training room may require a limit. It is important that all students indicate a first and second choice of class dates on their registration forms to ensure that they are registered for a class that works with their schedule.

If I have already completed CBRF classes in the past, and require only select classes, can I take only those specific classes?

Students in this situation are able to take only the classes needed to complete their certification; however, it is recommended that you contact Kristen Nehring at (414) 937-2094 or Each situation may be different adn Kristen will be more than happy to assist you in making sure that you have completed the necessary classes required for your CBRF certification.

Who is eligible to enroll in CBRF classes?

Although MCFI does not have requirements for individuals attending this training, students should look into potential employer requirements for CBRF positions to ensure that they will be eligible for employment after CBRF certification is earned.

What are the hours of the CBRF classes?

All classes are scheduled Monday through Friday with the hours of 8 a.m. to 4:30 p.m. Start and end times vary, depending on the length of the class.

Do you offer night and weekend classes?

Not at this time.

Is there a certain order in which I need to complete CBRF classes?

No. In order to complete the CBRF certification, students just need to successfully complete all five classes.

When do I pay for my classes?

We recommend that you send payment with your registration form. You are not registered for classes until payment is received. If you wish to pay for one class at a time, please contact Kristen Nehring at (414) 937-2094 or to discuss this.

Do you accept financial aid or other funding?

At this time, MCFI does not offer financial aid or scholarships. If you have arranged for funding with a state agency or another third party, please indicate this on your application. Additional documentation or qualification requirements may apply, depending on the referring agency. MCFI will meet with individuals at the end of orientation in order to discuss enrollment requirements.



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Charlene Sopa is a graduate of CNA and CBRF training

Charlene Sopa is a caregiver by chance and by choice!

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MCFI core programs are nationally accredited by CARF (Commission on Accreditation of Rehabilitation Facilities.) MCFI Pediatric Skilled Nursing has earned gold certification from the Joint Commission (JCAHO).

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