Diversity and Inclusion

MCFI is committed to creating a diverse, inclusive and culturally competent culture that best reflects and serves our clients, our staff and our community.

Our well-respected and highly recognized Diversity and Inclusion Office has pioneered initiatives that advance and welcome people of color, the LGBTQ community, veterans, and people of all ages and abilities.

Diversity is fundamental to our business plan and, more important, our mission, vision, and values of Understanding People, Leading Success and Working Together.

For more information, please see our Diversity & Inclusion 2019 Annual Report here.

Diversity and Inclusion

An introduction from Alvin C. Hill, Jr., Milwaukee Center for Independence's Senior Director of Diversity and Cultural Competence

Play Video

Statement of Commitment-Social and Racial Justice

CFI joins the voices of outrage demanding justice and peace in our workplace, in our neighborhoods and our communities.

Systemic oppression is wrong, and we are committed to advancing social and racial justice. We believe that Black Lives Matter, and we will continue to advocate for a more inclusive and equitable community. We believe that our values of Understanding PEOPLE, LEADING Success, and Working TOGETHER go beyond our business practices and are paramount to a just society.

CFI has a time-honored commitment to diversity and inclusion. We will continue our efforts to listen, learn, lead, improve our cultural competence and partner with the people we serve as well as advocate for communities in which we live and work.

We look forward to fostering change and being part of solutions toward building more healthy and hopeful communities of the future.


Attract, retain and develop a diverse and engaged workforce that reflects our community using our award winning policies and practices.

We have an active Diversity Team, which assists the Office of Diversity and Inclusion in planning educational programs for staff. Each year, employees receive an 8-hour Cultural Awareness day off. In addition, employees are required to annually attend a minimum of two hours of diversity education. Past sessions have focused on:

  • Transgender awareness
  • Race relations
  • Generational differences
  • Workplace civility



Additionally, MCFI offers the following employee resource groups:

  • Network of African American Colleagues (NAC), which supports the recruitment, retention and professional development of African Americans and other diverse employees. Those who participate benefit from mentorship and leadership development while helping deliver cultural education and communication to the agency. (Above left, members of NAC represent MCFI at a past Juneteenth Day celebration in Milwaukee.)
  • Parents and Caregivers Together (PACT), which supports parents, grandparents, foster parents and other caregivers to share resources and information, nurture a work-life balance, network, create a family friendly workplace and have fun. (Above right, parents, children and other family members participate in PACT’s Winter Wonderland 2019 celebration.)


MCFI has been a champion of creating a diverse workforce, and we have joined other businesses in signing the MMAC pledge to increase the number of African-American and Hispanic/Latino employees in Metro Milwaukee. Read more about this initiative by clicking here.

Workplace and Culture

We foster a culture that is inclusive of all the dimensions of diversity through our strong and active cultural competence professional development programs and cultural learning activities.

Some of our speakers to build our culture have included:


Watch a recording of Cooks' presentation on the 30th Anniversary of the Americans With Disabilities Act, which was July 26, 2020, by clicking here.

An inclusive workplace helps attract and retain talented individuals committed to building a sustainable community. A culturally competent workplace also provides sensitive client service that achieves higher levels of client satisfaction.

To apply for a position at MCFI, click here.


Partner with our business and community partners to champion diversity and inclusion, as well as help with the elimination of disparities, social injustice and racism. We developed and follow specific guidelines to hire women– and minority-owned certified businesses.

News and Views

  • MCFI is among other Milwaukee nonprofit organizations that have pledged to take steps to dismantle structural racism in the community, including diversifying their boards and staff. View story by clicking here.
  • View our newsletter, Talking Points, and read an article by Denise Banks, Vice President of Human Resources by clicking here.

Award-Winning Program

MCFI is a proud recipient of the:

  • 2019 Diversity Champion Award from the National Association of African Americans in Human Resources, Milwaukee Chapter
  • 2019 Milwaukee Business Journal HR Award, Nonprofit Category
  • Two-time winner of the Wisconsin State Council Society for Human Resource Management (SHRM) Workplace Diversity Advocate Award, 2010 and 2017

What We Offer

• An opportunity to increase our appreciation for the richness brought by different skills, abilities, attitudes, perspectives and approaches

• A commitment to promote understanding and cooperation between people of diverse backgrounds and abilities to provide culturally competent client services

• An open approach to collaborate with community agencies and businesses in understanding and promoting diversity

Who We Serve

Our employees, our clients and the greater community by fostering understanding and empathy toward all.

Contact Info & Location

Office Hours

Monday through Friday: 7:30 a.m.-4:30 p.m.
Phone: 414-937-2020
Email: info@mcfi.net


Harry & Jeanette Weinberg Building
2020 W. Wells St.
Milwaukee, WI 53233