Message from Teri Zywicki, president and CEO

By Teri Zywicki

Agency response to COVID-19 (Coronavirus)

DATE: March 12, 2020

TO: The clients, staff and community partners of CFI and its affiliates: Milwaukee Center for Independence (MCFI), Whole Health Clinical Group (WHCG), MCFI Home Care, First Person Care Consultants (FPCC) and iLIFE


Your health and safety are of utmost importance to us. We know that there is more information available each day regarding the impact of COVID-19 in the communities we serve. Awareness is even more heightened as our state of Wisconsin has 6 confirmed cases of COVID-19.

I’d like to share with you how CFI is addressing the concerns about Coronavirus.

Our COVID-19 Response Team meets regularly to review and monitor information from local, state, national, and global authorities under guidance from our medical director, infection control nurse, clinical staff and Health, Safety and Infection Control Committees.

We have implemented our COVID-19 Response Plan, focusing on four key goals: communicate accurate and timely information; minimize the risk of disease transmission; protect and help our workforce stay healthy; and preserve and adapt our program operations to deliver safe, quality services to our consumers.

To accomplish these goals, we are, among other things:

  • increasing cleaning and sanitizing in all of our buildings;
  • providing cover-your-cough and hand-hygiene education and reminders for staff, clients and visitors;
  • communicating with local public health departments and following guidance from the Centers for Disease Control and Wisconsin Department of Health Services;
  • managing our inventory of personal protective equipment;
  • asking staff and clients to stay home when they are sick;
  • assessing clients for signs and symptoms of illness.

All programs and services remain in full operation, and we will continue to monitor and respond to new information as it becomes available. If you have any questions or concerns, please contact Margie Fischbach, Vice President of Legal & Compliance (, or Denise Banks, Vice President of Human Resources (, or 414-937-2020.

Teri Zywicki, LICSW, MSW

President & CEO